ICANWK507A
Install, operate and troubleshoot medium enterprise routers

This unit describes the performance outcomes, skills and knowledge required to use appropriate tools, equipment, software and protocols to install, operate and troubleshoot medium enterprise routers.

Application

This unit applies to the installation, operation and troubleshooting of medium enterprise routers. Job roles include network technician, network administrator and network support.


Prerequisites

Not applicable.


Elements and Performance Criteria

1. Prepare to install a medium enterprise router

1.1 Prepare for given work according to legislation, OHS, codes, regulations and standards

1.2 Arrange access to the site according to required procedure

1.3 Review existing network design documentation to ensure it is current and complete

1.4 Select network elements required to be installed to meet the technical requirements

1.5 Contact vendors and service suppliers to obtain specifications and availability of identified components

1.6 Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client

1.7 Liaise with appropriate person to obtain approval for the plans, including security clearance and timing

2. Configure basic router operation

2.1 Describe basic routing concepts

2.2 Describe the operation of routers

2.3 Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts

2.4 Access and use the router to set basic parameters

2.5 Upgrade firmware on a router

2.6 Save and back up router configuration files

2.7 Implement basic router security

2.8 Configure static and default routes

3. Configure and verify dynamic classless routing protocols

3.1 Determine the appropriate classless addressing scheme using VLSM and summarisation to satisfy addressing requirements in a LAN or WAN environment

3.2 Calculate and apply an addressing scheme, including VLSM internet protocol (IP) addressing design to a network

3.3 Configure and verify classless routing protocols

4. Troubleshoot medium enterprise routers

4.1 Troubleshoot device configuration and network connectivity using basic utilities

4.2 Identify and correct common problems associated with IP addressing and host configurations

4.3 Troubleshoot router hardware and software operation

Required Skills

Required skills

communication skills to liaise with internal and external personnel on technical, operational and business-related matters

literacy skills to:

interpret technical documentation

write reports as required

numeracy skills to:

take test measurements

interpret results

evaluate performance and interoperability of network

planning and organisational skills to:

coordinate process in liaison with others

plan, prioritise and monitor own work

problem-solving skills to:

adapt configuration procedures to requirements of network and reconfigure depending on differing operational contingencies, risk situations and environments

troubleshoot and debug router network issues

research skills to investigate appropriate hardware to meet requirements

technical skills to select and configure networking devices and assess and implement security requirements.

Required knowledge

basic routing concepts for small enterprise network switches and routers

classless routing protocols, including:

enhanced interior gateway routing protocol (EIGRP)

open shortest path first (OSPF)

routing information protocol (RIPv2)

debug commands

internet protocol version 4 (IPv4)

purpose and basic operation of the protocols in the open system interconnection (OSI) and transmission control protocol or internet protocol (TCP/IP) models

router calling line identification (CLI) configuration.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

plan and prepare for the installation of an enterprise router

design a classless IP addressing scheme to suit requirements

install, configure and test the network elements to ensure interoperability within the network

apply network topologies, routing protocols and security issues

apply solutions and troubleshoot defined network problems.

Context of and specific resources for assessment

Assessment must ensure access to:

site where network installation may be conducted

enterprise routers and operating systems

hardware and software

organisational guidelines

computers

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of the candidate installing, configuring and testing a new or updated network

evaluation of documentation that outlines testing procedures, test results, recommendation to network changes and completion records

verbal or written questioning of required knowledge.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Network may include:

data

internet

large and small local area networks (LANs)

national wide area networks (WANs)

virtual private network (VPN).

Documentation may include:

equipment inventory

International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards

naming standards

project management templates and report writing

satisfaction reports

version control.

Network elements may include:

adaptors

communications cables and connectors

hubs

routers

servers

switches.

Requirements may refer to:

business

network

people in the organisation

system.

Client may include:

external organisations

individuals

internal departments

Internal employees.

Appropriate person may include:

authorised business representative

client

supervisor.

Basic routing concepts may include:

packet forwarding

router lookup process.

Operation may include:

power on self-test (POST)

router bootup process

router components.

Basic router security may include:

configuration security

implement password

physical security.

Classless routing protocols may include:

EIGRP

OSPF

RIPv2.

Basic utilities may include:

debug commands

ipconfig

ping

secure shell (SSH)

Telnet

traceroute.


Sectors

Networking


Employability Skills

This unit contains employability skills.


Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.